Customer Service
Notices:
Customer Service Hours Update
Monday, Jan. 26, 2026: Customer Service will be closed from 11:00 AM–1:00 PM while our team gathers for a welcome lunch with our new Transit Experience Manager, Antonio!
Online Customer Service Hours
Monday - Friday, 6:00 AM - 6:00 PM
Phone: 952-949-2BUS(2287)
Email: customerservice@swtransit.org
In-Person Customer Service Hours*
SouthWest Station (Eden Prairie)
13500 Technology Dr, Eden Prairie
Monday-Friday, 6:00 AM to 6:00 PM
*As of Monday, October 27, 2025, all in-person Customer Service takes place at SouthWest Station (Eden Prairie).
Contact Us
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