Online Customer Service Hours

Monday - Friday, 6:00 AM - 6:00 PM

Phone: 952-949-2BUS(2287)

Email: customerservice@swtransit.org

In-Person Customer Service Hours

SouthWest Station (Eden Prairie)

13500 Technology Dr, Eden Prairie
Monday-Friday, 6:00 AM to 6:00 PM

SouthWest Village (Chanhassen)

650 SouthWest Village Dr, Chanhassen
Monday & Tuesday 6:00 AM to 10:00 AM*

*The Customer Service counter at SouthWest Village will be closed on Tuesday, 9/23/25. Please use the contact information above for assistance or visit SouthWest Station in Eden Prairie to connect with our team in person.

East Creek Station (Chaska)

2120 N Chestnut St, Chaska
Wednesday & Thursday 6:00 AM to 10:00 AM**

**The Customer Service counter at East Creek will be closed on Wednesday, 9/24/25, and Thursday, 9/25/25. Please use the contact information above for assistance or visit SouthWest Station in Eden Prairie to connect with our team in person.

Contact Us

The best way to know more about us is to contact us directly.

Call us, visit us or fill out the contact form below. Let’s connect!